COVID-19 Protocol

OUR COVID-19 PROTOCOLS FOR PET OWNERS

WE’RE EXCITED TO REOPEN OUR DOORS TO
HUMAN CLIENTS!

Our doors are now reopen to human clients! Our team members are taking precautions to make our animal hospital a safe place for pets and people– and we need your help too! Masks are still required to enter the hospital and we are currently allowing one person only into exam rooms with their pet(s).

Curbside appointments will still be available for those who prefer this option – simply let us know, and a team member will come out to you and your pet! Please call us if you have any further questions or concerns.

HERE ARE THE STEPS WE NEED YOU TO FOLLOW TO PROTECT YOURSELF WHEN YOU Request an Appointment WITH US:

Masks are now optional at both of our locations.

1. IF YOU ARE SICK, PLEASE RESCHEDULE

For your well-being and that of others, please reschedule your appointment if you are sick or experiencing any flu-like symptoms. In the case of a pet emergency, please call our hospital so we can help you figure out how to handle the situation in the safest and quickest way possible.

2. HELP US STOP THE SPREAD OF HARMFUL GERMS

Please avoid handshakes or hugs with our team members. We know you missed us, and we missed you too! We will do our best to ensure everyone is safe and healthy during these unprecedented times. Our team members will be wearing masks and will sanitize the exam rooms and other areas of contact after each appointment. Please use the hand sanitizer provided and maintain a social distance from our team members as much as possible.

3. CONTACT US IF YOU HAVE ANY QUESTIONS

We appreciate your patience and understanding as we work to maintain our COVID-19 protocols based on the most current CDC and local health department information. As always, our priority is to keep your pet happy and healthy.  With these safety protocols in place, we can help keep our clients and our team healthy as well! If you have any questions about our protocols, please contact us at (773) 324-4484.